Moonbakes Terms & conditions

This website is owned by Moonbakes and throughout the website where ever “we” mentioned denotes Moonbakes. We advise customers to go through the terms and conditions before placing orders. By placing orders, you agree to bound to the terms and Conditions mentioned hereby.

Modification Policy: 

In case of Modifications required, it shall be accepted only if it’s made 24 hours prior to the delivery date. If Modification requests are placed before 12 hours of the delivery time, additional cost might be applicable.  

 

Ordering: 

  • You agree to provide the accurate and Current address and Contact details for a Hassle-free delivery 
  • In case of Same day orders, A minimum of 4 hours window is required for Delivery. In the case of Pick up, 1 hour window time is sufficient 
  • All orders will be processed upon 100% advance payment is made 
  • The price in the Menu is exclusive of GST and will be calculated during Check out 
  • Delivery Charges depend upon the Location and the distance covered 
  • We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person or per order. 

 

Delivery: 

  • We are not liable for the condition of products that reach the customer through third party logistics/ apps or any other type of pick up arranged by the customer. 
  • If you happen to be unavailable when the delivery executive reaches your location, you are requested to pick up the order later that day from our location. Re-delivering our products is not possible due to their perishable nature. 
  • All Our Products are delicate in nature and are being delivered with utmost care. However, given the unpredictability of the roads and traffic conditions, it is highly advised for Self-pick-up instead of delivery.